Nets is experiencing operational disturbances with Signing and Identification services

Incident Report for Signing and Identification Services notification board

Resolved

This Incident has been resolved.
Nets will continue to work on data inconsistency

Posted Oct 19, 2024 - 12:39 CEST

Identified

Some data inconsistency has detected after the fix. Nets are working on a way to fix the inconsistency.
This has potential impact on E-Signing.
Order inserted in between:
2024-10-15T20:53:33 UTC and 2024-10-16T06:51:35 UTC may affected

Posted Oct 16, 2024 - 14:39 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 15, 2024 - 23:24 CEST

Update

We are continuing to investigate this issue.

Posted Oct 15, 2024 - 22:58 CEST

Investigating

We are currently investigating this issue.

Posted Oct 15, 2024 - 21:48 CEST

This incident affected: E-Signing (E-Signing), ID-Rights (ID-Rights), and E-Ident (E-Ident, ID Verifier).