3rd part Incident on MitID erhverv and Nemlog-In

Postmortem

Two Incidents reported by MitID and NemLog In

INCIDENT NUMBER:
INC0814592.

Start: 28.08.2025. 10:35 CEST.
Stop: 28.08.2025. 11:51 CEST.

IMPACT:
Sites using the NemLog-in solution, for example: MitID Signing, Skat.dk, Virk.dk etc.


INCIDENT NUMBER:
INC0814705

Start: 27.08-2025 @ 13:07 CEST
Stop: 27.08-2025 @ 15:18 CEST

IMPACT:

NemLog-in experienced instability and issue regarding signatures.

Posted Aug 27, 2025 - 16:56 CEST

Resolved

This incident has been resolved.
Posted Aug 27, 2025 - 15:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2025 - 15:18 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 27, 2025 - 13:15 CEST

Investigating

We are currently investigating this issue.
Posted Aug 27, 2025 - 13:10 CEST
This incident affected: IDP’s 3rd Party Dependencies (MitID).