3rd party incident on AusweisApp

Update

We are continuing to work on a fix for this issue.
Posted Oct 09, 2026 - 10:43 CEST

Identified

THIS NOTIFICATION APPLIES TO:
Customers using AusweisApp

DESCRIPTION:
We have an issue even in production env for AusweisApp identifications with latest update on AusweisApp version 2.6.0.
end-users are advised not to upgrade AusweisApp to latest versions (through update available on AusweisApp) till we have resolution in place.

Note: Identifications are normal with previous versions.

CONSEQUENCE:
End users and customers might experience problems when trying to use the services.
Posted Oct 07, 2026 - 11:20 CEST
This incident affects: IDP’s 3rd Party Dependencies (Ausweis).