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Degraded Performance
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No downtime recorded on this day.
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had a major outage.
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Scheduled Maintenance
Maintenance for E-Archive customers using DocArc Nov 26, 2025 13:30-14:00 CET
Update -
THIS NOTIFICATION APPLIES TO:
Customers using Archive - DocArc
DESCRIPTION:
Please be advised that the previously scheduled test has been postponed. IN Groupe, in collaboration with Nexi, will now conduct the DR solution test in the customer test environment on Wednesday, 26 November, between 13:30 and 14:00.
CONSEQUENCE:
During the service window, Archive services may experience instability.
NOTE: Questions can be directed to support.esecurity@nets.eu
Nov 21, 2025 - 13:21 CET
Customers using Archive - DocArc
DESCRIPTION:
Please be advised that the previously scheduled test has been postponed. IN Groupe, in collaboration with Nexi, will now conduct the DR solution test in the customer test environment on Wednesday, 26 November, between 13:30 and 14:00.
CONSEQUENCE:
During the service window, Archive services may experience instability.
NOTE: Questions can be directed to support.esecurity@nets.eu
Nov 21, 2025 - 13:21 CET
Scheduled -
THIS NOTIFICATION APPLIES TO:
Customers using Archive - DocArc
DESCRIPTION:
On Friday 21st November, between 13:30 and 14:00, IN Groupe together with Nexi will conduct tests of the DR solution in the customer test environment.
CONSEQUENCE:
During the service window, Archive services may experience instability.
NOTE: Questions can be directed to support.esecurity@nets.eu
Nov 18, 2025 - 09:51 CET
Customers using Archive - DocArc
DESCRIPTION:
On Friday 21st November, between 13:30 and 14:00, IN Groupe together with Nexi will conduct tests of the DR solution in the customer test environment.
CONSEQUENCE:
During the service window, Archive services may experience instability.
NOTE: Questions can be directed to support.esecurity@nets.eu
Nov 18, 2025 - 09:51 CET
Virre interface service; short interruptions in the production environment Nov 29, 2025 12:00 - Nov 30, 2025 14:00 CET
There will be interruptions as below in Virre interface service
29.11.-30.11.2025
There may be short interruptions in the Virre Information Service due to system maintenance from 12:00 PM on 29 November 2025 to 14:00 PM 30 November 2025
1.12.2025
Virre's electronic archive will be down for maintenance on 1 December 2025, from 3.00 pm to 4:30 pm. During this time organization rules and foundations rules will not be available in the Virre Information Service.
Posted on Nov 24, 2025 - 10:10 CET
29.11.-30.11.2025
There may be short interruptions in the Virre Information Service due to system maintenance from 12:00 PM on 29 November 2025 to 14:00 PM 30 November 2025
1.12.2025
Virre's electronic archive will be down for maintenance on 1 December 2025, from 3.00 pm to 4:30 pm. During this time organization rules and foundations rules will not be available in the Virre Information Service.
Posted on Nov 24, 2025 - 10:10 CET
Buypass - System Maintenance Notice Dec 2, 2025 04:00-06:00 CET
Affected Systems: Production Environment
Period:
Start: Tuesday 02.12.2025 at 04:00
End: Tuesday 02.12.2025 at 06:00
Information:
• Security patching.
Impact:
Buypass services will be unavailable twice during this period for 1-2 minutes.
No functionality will be changed.
Posted on Nov 25, 2025 - 08:45 CET
Period:
Start: Tuesday 02.12.2025 at 04:00
End: Tuesday 02.12.2025 at 06:00
Information:
• Security patching.
Impact:
Buypass services will be unavailable twice during this period for 1-2 minutes.
No functionality will be changed.
Posted on Nov 25, 2025 - 08:45 CET
Customer action needed: Update on Traficom requirement for customers on Finnish Trust Network (FTN) Dec 31, 2025 10:00-12:00 CET
This is to inform you that we have received an update to Traficom regulation with a new requirement affecting all customers on (Finnish Trust Network) FTN. The new requirement makes the use of signed authentication requests mandatory. The signed authentication requests is also called Signed Request Object in the OIDC specification.
Consequence for IN Groupe:
IN Groupe, as a provider of identification broker services, must require customers to use digitally signed authentication requests. The digital signature of authentication request must be verified, and only approved requests shall be accepted and forwarded to provider of the electronic identification means.
Consequence for Customers:
Customers not already complying with the obligations of the Traficom regulation must update their service accordingly. Customers must make sure all authentication requests are signed. The signature key must be submitted to IN Groupe to ensure proper configuration. The format of the key must be either i) JWK or ii) URL to JWKS, with KID if required. The update must be in place no later than 31 December 2025.
Note:
Questions can be directed to support.esecurity@nets.eu.
Link to FTN documentation: https://doc.ingroupe.com/developer/finnish-bank-id
Please note that this is an update to the notification sent earlier on 26th June' 2025.
Posted on Aug 01, 2025 - 12:00 CEST
Consequence for IN Groupe:
IN Groupe, as a provider of identification broker services, must require customers to use digitally signed authentication requests. The digital signature of authentication request must be verified, and only approved requests shall be accepted and forwarded to provider of the electronic identification means.
Consequence for Customers:
Customers not already complying with the obligations of the Traficom regulation must update their service accordingly. Customers must make sure all authentication requests are signed. The signature key must be submitted to IN Groupe to ensure proper configuration. The format of the key must be either i) JWK or ii) URL to JWKS, with KID if required. The update must be in place no later than 31 December 2025.
Note:
Questions can be directed to support.esecurity@nets.eu.
Link to FTN documentation: https://doc.ingroupe.com/developer/finnish-bank-id
Please note that this is an update to the notification sent earlier on 26th June' 2025.
Posted on Aug 01, 2025 - 12:00 CEST
Traficom requirement to use digitally signed authentication request Dec 31, 2025 10:00-12:00 CET
This is to inform you that we have received Traficom regulation regrading requirement to use digitally signed authentication request (also called request-object in the OIDC protocol). It is described that the providers of identification broker services must require their customers to use digitally signed authentication request (the so-called request-object in the OIDC protocol).
This means that the digital signature of authentication request is verified and only approved requests are forwarded to provider of the electronic identification means.
Existing e-services must check that the authentication requests comply with the obligations of the Regulation and, if necessary, fix the implementation if the signing of identification requests has not been implemented by 31st December’ 2025.
CONSEQUENCE:
IN Groupe is already compliant with this update. We recommend our customers to ensure that the digital signature of authentication request is verified, and only approved requests are forwarded to us for electronic identification. We, therefore, request you to check that the authentication requests you are sending to us should comply with the obligations of the Regulation and, if necessary, fix this by 31 December 2025.
NOTE:
Questions can be directed to support.esecurity@nets.eu.
Link to developer pages for E-Ident: BankID (NO)
Posted on Jun 26, 2025 - 15:14 CEST
This means that the digital signature of authentication request is verified and only approved requests are forwarded to provider of the electronic identification means.
Existing e-services must check that the authentication requests comply with the obligations of the Regulation and, if necessary, fix the implementation if the signing of identification requests has not been implemented by 31st December’ 2025.
CONSEQUENCE:
IN Groupe is already compliant with this update. We recommend our customers to ensure that the digital signature of authentication request is verified, and only approved requests are forwarded to us for electronic identification. We, therefore, request you to check that the authentication requests you are sending to us should comply with the obligations of the Regulation and, if necessary, fix this by 31 December 2025.
NOTE:
Questions can be directed to support.esecurity@nets.eu.
Link to developer pages for E-Ident: BankID (NO)
Posted on Jun 26, 2025 - 15:14 CEST
Sunset of Norwegian BankID Signing Service & introducing new BankID signing solution Dec 31, 2025 12:00-14:00 CET
THIS NOTIFICATION APPLIES TO:
Customers of E-Signing
TIMELINE FOR CHANGE:
From: 31.12.2025
DESCRIPTION:
Norwegian BankID BankAxept AS is introducing a new BankID signing service, phasing out the current signing service based on the old ‘BankID Server’ technology. The solution supports signing multiple documents simultaneously and meets the strictest EU requirements for digital signing, qualified signing. IN Groupe is currently implementing this update in collaboration with Norwegian BankID.
CONSEQUENCES:
Customers will need to request a new BankID. All customers will be contacted directly by IN Groupe’s Customer Success team. Importantly, this update will not impact the signing process; customers will continue to experience the same signing flow and receive the same signature output - SDO.
NOTE:
Questions can be directed to support.esecurity@nets.eu
Posted on May 16, 2025 - 13:43 CEST
Customers of E-Signing
TIMELINE FOR CHANGE:
From: 31.12.2025
DESCRIPTION:
Norwegian BankID BankAxept AS is introducing a new BankID signing service, phasing out the current signing service based on the old ‘BankID Server’ technology. The solution supports signing multiple documents simultaneously and meets the strictest EU requirements for digital signing, qualified signing. IN Groupe is currently implementing this update in collaboration with Norwegian BankID.
CONSEQUENCES:
Customers will need to request a new BankID. All customers will be contacted directly by IN Groupe’s Customer Success team. Importantly, this update will not impact the signing process; customers will continue to experience the same signing flow and receive the same signature output - SDO.
NOTE:
Questions can be directed to support.esecurity@nets.eu
Posted on May 16, 2025 - 13:43 CEST
TLS Certificate Update for arkiv.bbs.no – Action Required by February 2, 2026 Feb 2, 2026 09:00-09:02 CET
Dear Customer,
IN Groupe will update the TLS certificate used by arkiv.bbs.no. on February 2, 2026.
Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.bbs.no. , all customers must verify that the new issuer certificate is added to the truststore used by their systems.
The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025
We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.
If you have any questions or require assistance, please contact our support team.
Posted on Nov 05, 2025 - 09:57 CET
IN Groupe will update the TLS certificate used by arkiv.bbs.no. on February 2, 2026.
Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.bbs.no. , all customers must verify that the new issuer certificate is added to the truststore used by their systems.
The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025
We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.
If you have any questions or require assistance, please contact our support team.
Posted on Nov 05, 2025 - 09:57 CET
TLS Certificate Update for arkiv.nets.no – Action Required by February 2, 2026 Feb 2, 2026 09:00-13:00 CET
Update -
Dear Customer,
IN Groupe will update the TLS certificate used by arkiv.nets.no on February 2, 2026.
Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.nets.no, all customers must verify that the new issuer certificate is added to the truststore used by their systems.
The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025
We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.
If you have any questions or require assistance, please contact our support team.
Oct 29, 2025 - 15:19 CET
IN Groupe will update the TLS certificate used by arkiv.nets.no on February 2, 2026.
Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.nets.no, all customers must verify that the new issuer certificate is added to the truststore used by their systems.
The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025
We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.
If you have any questions or require assistance, please contact our support team.
Oct 29, 2025 - 15:19 CET
Update -
We will be undergoing scheduled maintenance during this time.
Oct 29, 2025 - 15:14 CET
Oct 29, 2025 - 15:14 CET
Scheduled -
Dear Customer,
IN Groupe will update the TLS certificate used by arkiv.nets.no on February 2, 2026.
Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.nets.no, all customers must verify that the new issuer certificate is added to the truststore used by their systems.
The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025
We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.
If you have any questions or require assistance, please contact our support team.
Oct 29, 2025 - 15:13 CET
IN Groupe will update the TLS certificate used by arkiv.nets.no on February 2, 2026.
Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.nets.no, all customers must verify that the new issuer certificate is added to the truststore used by their systems.
The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025
We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.
If you have any questions or require assistance, please contact our support team.
Oct 29, 2025 - 15:13 CET
Important Notice: Action Required for Upcoming Changes to BankID Norway by April 1, 2026 Apr 1, 2026 12:00-14:00 CEST
This message serves as an important update to the information previously shared regarding the sunset of the Norwegian BankID Signing Service and the rollout of the new BankID signing solution. We have received an extension to continue using the current BankID Server Signing service until April 1, 2026. This means that the BankID Server will remain fully operational during this period, and all services will continue to function as they do today. This extension provides InGroupe’s customers with sufficient time to implement the necessary changes on their end and ensure a smooth transition to the new signing infrastructure.
BankID has informed us that non-qualified signing certificates will be issued for transitional use until the migration to the new eSign APIs is completed. During this interim period, such certificates will be temporarily issued via the new Stø certificate authority (CA). For you this means that BankID will produce Advanced Electronic Signatures (AES) using non-qualified certificates for such cases. It is important to note that today’s AES is issued with a qualified certificate.
Please review the following changes and actions required to ensure a smooth transition.
1. Modernized User Interfaces
• BankID will discontinue support for iframe-based integrations: Customers currently using iframe must update their integrations.
• SDO format will remain supported: IN Groupe will generate SDO documents, and customers may choose between SDO or PADES formats according to their needs.
2. New Certificate Infrastructure
• BankID certificates will now be issued by Stø, replacing banks as the formal issuers.
• This transition simplifies issuance and opens new opportunities, such as enabling BankID for individuals without a Norwegian bank account.
• All BankID merchants will require new certificates. IN Groupe will manage the replacement process, although some customer involvement may be necessary.
• The Norwegian National Identity Number (NNIN) will be included in the public certificate as a custom extension, using the following Object Identifier (OID): 2.16.578.1.61.2.4
3. Migration to new BankID signing services
• A new BankID must be issued to utilize the new BankID signing service from Stø.
• New client credentials must be created, ref the above issuance of a new BankID. This BankID will have a related client that must be correctly configured by Stø upon request from IN Groupe. If a new certificate is issued, merchants will notice that their signature/seal in SDO documents is associated with a different certificate.
4. Ordering New BankIDs from Stø
• Some customers will need to new BankIDs, IN Groupe will assist customers in this.
• IN Groupe will contact individual customers as needed.
• Further instructions for other customer groups will be shared shortly.
We would like to emphasize that these changes are being implemented in line with the official guidelines and decisions issued by Stø, and as such, they fall outside of IN Groupe’s direct control. Nevertheless, please rest assured that we are fully committed to supporting you throughout this transition and will take every possible step to ensure a smooth and seamless experience.
NOTE:
Questions can be directed to support.esecurity@nets.eu
Link to dev page - https://doc.ingroupe.com/developer/new-bankid-no-signing-service
Posted on Oct 28, 2025 - 14:52 CET
BankID has informed us that non-qualified signing certificates will be issued for transitional use until the migration to the new eSign APIs is completed. During this interim period, such certificates will be temporarily issued via the new Stø certificate authority (CA). For you this means that BankID will produce Advanced Electronic Signatures (AES) using non-qualified certificates for such cases. It is important to note that today’s AES is issued with a qualified certificate.
Please review the following changes and actions required to ensure a smooth transition.
1. Modernized User Interfaces
• BankID will discontinue support for iframe-based integrations: Customers currently using iframe must update their integrations.
• SDO format will remain supported: IN Groupe will generate SDO documents, and customers may choose between SDO or PADES formats according to their needs.
2. New Certificate Infrastructure
• BankID certificates will now be issued by Stø, replacing banks as the formal issuers.
• This transition simplifies issuance and opens new opportunities, such as enabling BankID for individuals without a Norwegian bank account.
• All BankID merchants will require new certificates. IN Groupe will manage the replacement process, although some customer involvement may be necessary.
• The Norwegian National Identity Number (NNIN) will be included in the public certificate as a custom extension, using the following Object Identifier (OID): 2.16.578.1.61.2.4
3. Migration to new BankID signing services
• A new BankID must be issued to utilize the new BankID signing service from Stø.
• New client credentials must be created, ref the above issuance of a new BankID. This BankID will have a related client that must be correctly configured by Stø upon request from IN Groupe. If a new certificate is issued, merchants will notice that their signature/seal in SDO documents is associated with a different certificate.
4. Ordering New BankIDs from Stø
• Some customers will need to new BankIDs, IN Groupe will assist customers in this.
• IN Groupe will contact individual customers as needed.
• Further instructions for other customer groups will be shared shortly.
We would like to emphasize that these changes are being implemented in line with the official guidelines and decisions issued by Stø, and as such, they fall outside of IN Groupe’s direct control. Nevertheless, please rest assured that we are fully committed to supporting you throughout this transition and will take every possible step to ensure a smooth and seamless experience.
NOTE:
Questions can be directed to support.esecurity@nets.eu
Link to dev page - https://doc.ingroupe.com/developer/new-bankid-no-signing-service
Posted on Oct 28, 2025 - 14:52 CET