In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 05, 2025 - 00:30 CET
Scheduled - S-Bank's online banking service and S-mobiili will be closed for system updates on November 5th' 2025. During this time S-Bank's electronic identification is not available for electronic services.
Nov 5, 2025 00:30-06:30 CET
E-Ident Operational
90 days ago
100.0 % uptime
Today
E-Ident Operational
90 days ago
100.0 % uptime
Today
ID Verifier Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
100.0 % uptime
Today
Archive Operational
90 days ago
99.95 % uptime
Today
DocArc Operational
90 days ago
99.81 % uptime
Today
E-Archive Operational
90 days ago
99.98 % uptime
Today
Meldingsarkiver Operational
90 days ago
100.0 % uptime
Today
e-Nett ? Operational
90 days ago
100.0 % uptime
Today
IDP’s 3rd Party Dependencies Under Maintenance
90 days ago
99.96 % uptime
Today
MitID Operational
90 days ago
99.88 % uptime
Today
FTN Aktia Operational
90 days ago
100.0 % uptime
Today
FTN Danske Bank Operational
90 days ago
100.0 % uptime
Today
FTN Nordea Operational
90 days ago
100.0 % uptime
Today
FTN Oma SP Operational
90 days ago
99.99 % uptime
Today
FTN OP ? Operational
90 days ago
99.98 % uptime
Today
FTN Pop Pankki Operational
90 days ago
99.99 % uptime
Today
FTN S-Pankki Operational
90 days ago
99.83 % uptime
Today
FTN Telia Under Maintenance
90 days ago
99.86 % uptime
Today
Swedish BankID Operational
90 days ago
100.0 % uptime
Today
Norwegian BankID Operational
90 days ago
99.92 % uptime
Today
Smart-ID ? Operational
90 days ago
99.99 % uptime
Today
Mobile-ID ? Operational
90 days ago
99.99 % uptime
Today
Buypass ? Operational
90 days ago
100.0 % uptime
Today
ID-Rights Operational
90 days ago
99.97 % uptime
Today
ID-Rights Operational
90 days ago
99.95 % uptime
Today
Experian ? Operational
90 days ago
99.96 % uptime
Today
Virre Operational
90 days ago
100.0 % uptime
Today
TrustPortal Operational
90 days ago
99.97 % uptime
Today
e-Consent Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

3rd party planned maintenance on S-Bank electronic identification Nov 8, 2025 21:00 - Nov 9, 2025 08:00 CET

S-Bank's online banking service and S-mobiili will be closed for system updates on November 8th' 2025. During this time S-Bank's electronic identification is not available for electronic services.
Posted on Oct 31, 2025 - 13:25 CET

Traficom requirement to use digitally signed authentication request Dec 31, 2025 10:00-12:00 CET

This is to inform you that we have received Traficom regulation regrading requirement to use digitally signed authentication request (also called request-object in the OIDC protocol). It is described that the providers of identification broker services must require their customers to use digitally signed authentication request (the so-called request-object in the OIDC protocol).

This means that the digital signature of authentication request is verified and only approved requests are forwarded to provider of the electronic identification means.

Existing e-services must check that the authentication requests comply with the obligations of the Regulation and, if necessary, fix the implementation if the signing of identification requests has not been implemented by 31st December’ 2025.

CONSEQUENCE:
IN Groupe is already compliant with this update. We recommend our customers to ensure that the digital signature of authentication request is verified, and only approved requests are forwarded to us for electronic identification. We, therefore, request you to check that the authentication requests you are sending to us should comply with the obligations of the Regulation and, if necessary, fix this by 31 December 2025.

NOTE:
Questions can be directed to support.esecurity@nets.eu.
Link to developer pages for E-Ident: BankID (NO)

Posted on Jun 26, 2025 - 15:14 CEST

Customer action needed: Update on Traficom requirement for customers on Finnish Trust Network (FTN) Dec 31, 2025 10:00-12:00 CET

This is to inform you that we have received an update to Traficom regulation with a new requirement affecting all customers on (Finnish Trust Network) FTN. The new requirement makes the use of signed authentication requests mandatory. The signed authentication requests is also called Signed Request Object in the OIDC specification.

Consequence for IN Groupe:
IN Groupe, as a provider of identification broker services, must require customers to use digitally signed authentication requests. The digital signature of authentication request must be verified, and only approved requests shall be accepted and forwarded to provider of the electronic identification means.

Consequence for Customers:
Customers not already complying with the obligations of the Traficom regulation must update their service accordingly. Customers must make sure all authentication requests are signed. The signature key must be submitted to IN Groupe to ensure proper configuration. The format of the key must be either i) JWK or ii) URL to JWKS, with KID if required. The update must be in place no later than 31 December 2025.

Note:
Questions can be directed to support.esecurity@nets.eu.
Link to FTN documentation: https://doc.ingroupe.com/developer/finnish-bank-id
Please note that this is an update to the notification sent earlier on 26th June' 2025.

Posted on Aug 01, 2025 - 12:00 CEST

Sunset of Norwegian BankID Signing Service & introducing new BankID signing solution Dec 31, 2025 12:00-14:00 CET

THIS NOTIFICATION APPLIES TO:
Customers of E-Signing

TIMELINE FOR CHANGE:
From: 31.12.2025

DESCRIPTION:
Norwegian BankID BankAxept AS is introducing a new BankID signing service, phasing out the current signing service based on the old ‘BankID Server’ technology. The solution supports signing multiple documents simultaneously and meets the strictest EU requirements for digital signing, qualified signing. IN Groupe is currently implementing this update in collaboration with Norwegian BankID.

CONSEQUENCES:
Customers will need to request a new BankID. All customers will be contacted directly by IN Groupe’s Customer Success team. Importantly, this update will not impact the signing process; customers will continue to experience the same signing flow and receive the same signature output - SDO.

NOTE:
Questions can be directed to support.esecurity@nets.eu

Posted on May 16, 2025 - 13:43 CEST

TLS Certificate Update for arkiv.nets.no – Action Required by February 2, 2026 Feb 2, 2026 09:00-13:00 CET

Update - Dear Customer,

IN Groupe will update the TLS certificate used by arkiv.nets.no on February 2, 2026.

Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.nets.no, all customers must verify that the new issuer certificate is added to the truststore used by their systems.

The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025

We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.

If you have any questions or require assistance, please contact our support team.

Oct 29, 2025 - 15:19 CET
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 2025 - 15:14 CET
Scheduled - Dear Customer,

IN Groupe will update the TLS certificate used by arkiv.nets.no on February 2, 2026.

Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.nets.no, all customers must verify that the new issuer certificate is added to the truststore used by their systems.

The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025

We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.

If you have any questions or require assistance, please contact our support team.

Oct 29, 2025 - 15:13 CET

Important Notice: Action Required for Upcoming Changes to BankID Norway by April 1, 2026 Apr 1, 2026 12:00-14:00 CEST

This message serves as an important update to the information previously shared regarding the sunset of the Norwegian BankID Signing Service and the rollout of the new BankID signing solution. We have received an extension to continue using the current BankID Server Signing service until April 1, 2026. This means that the BankID Server will remain fully operational during this period, and all services will continue to function as they do today. This extension provides InGroupe’s customers with sufficient time to implement the necessary changes on their end and ensure a smooth transition to the new signing infrastructure.

BankID has informed us that non-qualified signing certificates will be issued for transitional use until the migration to the new eSign APIs is completed. During this interim period, such certificates will be temporarily issued via the new Stø certificate authority (CA). For you this means that BankID will produce Advanced Electronic Signatures (AES) using non-qualified certificates for such cases. It is important to note that today’s AES is issued with a qualified certificate.

Please review the following changes and actions required to ensure a smooth transition.

1. Modernized User Interfaces
• BankID will discontinue support for iframe-based integrations: Customers currently using iframe must update their integrations.
• SDO format will remain supported: IN Groupe will generate SDO documents, and customers may choose between SDO or PADES formats according to their needs.

2. New Certificate Infrastructure
• BankID certificates will now be issued by Stø, replacing banks as the formal issuers.
• This transition simplifies issuance and opens new opportunities, such as enabling BankID for individuals without a Norwegian bank account.
• All BankID merchants will require new certificates. IN Groupe will manage the replacement process, although some customer involvement may be necessary.
• The Norwegian National Identity Number (NNIN) will be included in the public certificate as a custom extension, using the following Object Identifier (OID): 2.16.578.1.61.2.4

3. Migration to new BankID signing services
• A new BankID must be issued to utilize the new BankID signing service from Stø.
• New client credentials must be created, ref the above issuance of a new BankID. This BankID will have a related client that must be correctly configured by Stø upon request from IN Groupe. If a new certificate is issued, merchants will notice that their signature/seal in SDO documents is associated with a different certificate.

4. Ordering New BankIDs from Stø
• Some customers will need to new BankIDs, IN Groupe will assist customers in this.
• IN Groupe will contact individual customers as needed.
• Further instructions for other customer groups will be shared shortly.


We would like to emphasize that these changes are being implemented in line with the official guidelines and decisions issued by Stø, and as such, they fall outside of IN Groupe’s direct control. Nevertheless, please rest assured that we are fully committed to supporting you throughout this transition and will take every possible step to ensure a smooth and seamless experience.

NOTE:
Questions can be directed to support.esecurity@nets.eu
Link to dev page - https://doc.ingroupe.com/developer/new-bankid-no-signing-service

Posted on Oct 28, 2025 - 14:52 CET
Nov 5, 2025
Completed - The scheduled maintenance has been completed.
Nov 5, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 CET
Scheduled - During this maintenance window, OIDC Clients will be updated to API version 4. Please ensure that your integrations are compatible with this version prior to the update. If your integration requires additional time to migrate, please contact our support team to request a temporary exception. No downtime is expected during the window.
For more details, see the full notice at Upcoming Changes - BankID documentation

Nov 4, 15:07 CET
Nov 4, 2025
Nov 3, 2025

No incidents reported.

Nov 2, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 00:00 CET
Scheduled - THIS NOTIFICATION APPLIES TO:
Customers using SIS services

DESCRIPTION:
SIS services (E-Signing, E-Ident, ID-Rights, E-Signing Portal and E-Consent) will have a service window updating production database. This will affect the mentioned services.

CHG0384514

CONSEQUENCE:
During the service window, SIS services may be unavailable i.e. E-Signing, E-Ident (including FTN and ID Verifier), ID-Rights, E-Signing Portal and E-Consent. Expected downtime 00:05 - 00:10 CET

NOTE: Questions can be directed to support.esecurity@nets.eu

Oct 30, 11:21 CET
Nov 1, 2025

No incidents reported.

Oct 31, 2025
Completed - The scheduled maintenance has been completed.
Oct 31, 00:00 CET
Scheduled - THIS NOTIFICATION APPLIES TO:
Customers using Archive - DocArc

DESCRIPTION:
Archive service will have a maintenance on 30th of October. This will affect the mentioned service.

CONSEQUENCE:
During the service window, Archive services might experience some instability. Most likely time of instability is during the scheduled maintenance window.

NOTE: Questions can be directed to support.esecurity@nets.eu

Oct 30, 13:43 CET
Oct 30, 2025
Resolved - This incident has been resolved.
Oct 30, 07:02 CET
Investigating - THIS NOTIFICATION APPLIES TO:
Customers using FTN Finland.

DESCRIPTION:
Telia FTN Finland services are experiencing an incident.

CONSEQUENCE:
End users and customers might experience problems when trying to use the services.

Oct 30, 06:33 CET
Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 23:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Oct 10, 13:30 CEST
Scheduled - THIS NOTIFICATION APPLIES TO:
Customers using Archive - DocArc

DESCRIPTION:
Archive service will have a maintenance on 29th of October. This will affect the mentioned service.

CONSEQUENCE:
During the service window, Archive services might experience some instability. Most likely time of instability is during the scheduled maintenance window.

NOTE: Questions can be directed to support.esecurity@nets.eu

Oct 10, 13:30 CEST
Resolved - This incident has been resolved.
Oct 29, 22:00 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 21:25 CET
Identified - THIS NOTIFICATION APPLIES TO:
Customers using Bank-ID Norway.

DESCRIPTION:
All Bank-ID Norway services are experiencing an incident.

CONSEQUENCE:
End users and customers might experience problems when trying to use the services.

Oct 29, 17:01 CET
Oct 28, 2025
Completed - The scheduled maintenance has been completed.
Oct 28, 13:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 12:31 CET
Scheduled - Norwegian BankID has announced upcoming changes to its technical implementation. Please refer https://developer.bankid.no/bankid-oidc-provider/important-updates-04-2025/

If you have any questions or require further assistance, please contact our customer success team at: https://ingroupe.com/in-trust-services-support-contact-page/

Best Regards,
IN Groupe

May 19, 12:35 CEST
Completed - The scheduled maintenance has been completed.
Oct 28, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 11:00 CET
Scheduled - DESCRIPTION:
Norwegian BankID has announced following updates to the OpenID Connect platform, effective from 28th October’ 2025:
• Additional security requirements for all clients
• API Version 4 is standard for all Clients
• By the end of the year, we are also removing the experimental Consent service that provides additional userdata.

CONSEQUENCE:
• Deprecation of BankID Server related claims and BankID Proof: The 'verification_info' attribute, which contains the BankID Proof in the E-Ident userinfo endpoint response, will no longer be available and will therefore be removed.
• By the end of 2025, the Consent page for collecting email, address, and phone number during BankID authentication via the BankID NO server will be removed. Additionally, E-Ident will no longer return email, address, or phone number in the ID token or via the userinfo endpoint.

NOTE:
Questions can be directed to support.esecurity@nets.eu.
Link to developer pages for E-Ident: BankID (NO)

Jun 30, 17:30 CEST
Oct 27, 2025

No incidents reported.

Oct 26, 2025
Completed - The scheduled maintenance has been completed.
Oct 26, 15:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 03:00 CET
Scheduled - Description:
OmaSp's online services will be unavailable due to a service outage on Sunday, 26.10.2025.

Consequence: During the outage, banking applications will not be available. The OmaTunnistus service will also be unavailable during this time.

Oct 23, 12:30 CEST
Completed - The scheduled maintenance has been completed.
Oct 26, 15:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 03:00 CET
Scheduled - Samlink will perform maintenance work on October 26, 2025. During this period, there will be interruptions in the authentication methods of the banks listed below in the Telia Tunnistus and Telia Sign services.

Affected banks:
- Aktia Bank
- Bonum Bank
- Handelsbanken (Finland)
- Oma Savings Bank
- POP Banks
- Savings Banks
- Central Bank of Savings Banks Finland

Oct 23, 10:42 CEST
Completed - The scheduled maintenance has been completed.
Oct 26, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 00:00 CEST
Scheduled - There will be interruptions in OP Banks online and mobile services due to information system maintenance. During the service break there will be interruptions when login to OP services using Mobile key, but you can use your key code list.
Oct 24, 14:52 CEST
Oct 25, 2025

No incidents reported.

Oct 24, 2025
Completed - The scheduled maintenance has been completed.
Oct 24, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 22:00 CEST
Scheduled - Please be advised that SKID will be performing a scheduled maintenance on SK ID Solutions' IT infrastructure on 23.10.2025 from 22:00 until 24.10.2025 12:30 CET.
Estonian Mobile-ID service may experience brief interruptions from 22:00 until 12:30 CET. Maintenance works will provide more confidentiality, integrity and availability to assure the quality of SKID services.

Oct 15, 16:10 CEST
Oct 23, 2025
Oct 22, 2025

No incidents reported.