All Systems Operational
Uptime over the past 90 days. View historical uptime.
ID-rights Operational
90 days ago
99.99 % uptime
Today
E-Ident Operational
90 days ago
99.97 % uptime
Today
E-Ident and FTN Operational
90 days ago
99.96 % uptime
Today
Nets IDV Operational
90 days ago
99.97 % uptime
Today
E-Signing Operational
90 days ago
99.97 % uptime
Today
E-Signing Operational
90 days ago
99.97 % uptime
Today
Archive Operational
90 days ago
99.94 % uptime
Today
DocArc Operational
90 days ago
99.86 % uptime
Today
E-Archive Operational
90 days ago
99.9 % uptime
Today
Meldingsarkiver Operational
90 days ago
100.0 % uptime
Today
e-Nett ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Action required – change of DNS addresses Nov 6, 2024 07:00-09:00 CET
As previously communicated, SIS services are upgrading our servers, and as part of this process, we are changing our DNS addresses. In order to ensure a smooth migration, we want our customers to do the changes by 1st December’ 2024.

It is important to note that we can only guarantee service availability on the old addresses until December 15th' 2024. Please be advised that other public service addresses will remain unchanged.

This requires all of our customers to update their DNS addresses accordingly:

Old address New address
www.sign.nets.eu www.e-sign.nets.eu
order.sign.nets.eu order.e-sign.nets.eu
www.ident.nets.eu www.e-ident.nets.eu
order.id-rights.nets.eu order.idrights.nets.eu


NOTE:
Questions can be directed to support.esecurity@nets.eu
Link to developer pages Overview (nets.eu)
Please join our latest status page which will soon replace the Infocast Signing and Identification Services notification board Status (statuspage.io)
Posted on Oct 18, 2024 - 11:50 CEST
Past Incidents
Oct 31, 2024

No incidents reported today.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024
Finnish Trust Network (FTN) service
Completed - The scheduled maintenance has been completed.
Oct 27, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 02:00 CET
Scheduled - DESCRIPTION:
The Finnish banks Aktia, Handelsbanken, Oma Säästöpankki, Pop Pankki and Säästöpankki have announced a service window for their identification services.

CONSEQUENCE:
During the service window, identifications with the banks through the FTN service will be unavailable.

NOTE:
Questions can be directed to support.esecurity@nets.eu
Oct 25, 08:45 CEST
Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024
Nets is experiencing operational disturbances with Signing and Identification services
Resolved - This Incident has been resolved.
Nets will continue to work on data inconsistency
Oct 19, 12:39 CEST
Identified - Some data inconsistency has detected after the fix. Nets are working on a way to fix the inconsistency.
This has potential impact on E-Signing.
Order inserted in between:
2024-10-15T20:53:33 UTC and 2024-10-16T06:51:35 UTC may affected
Oct 16, 14:39 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 23:24 CEST
Update - We are continuing to investigate this issue.
Oct 15, 22:58 CEST
Investigating - We are currently investigating this issue.
Oct 15, 21:48 CEST
Nets is experiencing operational disturbances within Signing and Identification services
Resolved - This incident has been resolved.
Oct 19, 12:35 CEST
Monitoring - The Signing and Identification services are back in normal operation.

We keep monitoring the situation
Oct 15, 11:08 CEST
Update - We are continuing to investigate this issue.
Oct 15, 10:34 CEST
Update - Increased response time seen for all SIS services and some failed transactions

Still trying to identifying the root cause.

INC0676944
Oct 15, 10:27 CEST
Investigating - INFORMATION
A possible incident for the E-Ident and the Finnish Trust Network (FTN) services has been detected and is under investigation.

CONSEQUENCES
The customer impacts are currently not known.
Oct 15, 10:03 CEST
Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

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