All Systems Operational

E-Ident Operational
90 days ago
99.99 % uptime
Today
E-Ident Operational
90 days ago
99.99 % uptime
Today
ID Verifier Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
100.0 % uptime
Today
Archive Operational
90 days ago
100.0 % uptime
Today
DocArc Operational
90 days ago
100.0 % uptime
Today
E-Archive Operational
90 days ago
100.0 % uptime
Today
Meldingsarkiver Operational
90 days ago
100.0 % uptime
Today
e-Nett Operational
90 days ago
100.0 % uptime
Today
IDP’s 3rd Party Dependencies Operational
90 days ago
99.98 % uptime
Today
MitID Operational
90 days ago
99.85 % uptime
Today
FTN Aktia Operational
90 days ago
100.0 % uptime
Today
FTN Danske Bank Operational
90 days ago
100.0 % uptime
Today
FTN Nordea Operational
90 days ago
100.0 % uptime
Today
FTN Oma SP Operational
90 days ago
100.0 % uptime
Today
FTN OP Operational
90 days ago
100.0 % uptime
Today
FTN Pop Pankki Operational
90 days ago
100.0 % uptime
Today
FTN S-Pankki Operational
90 days ago
100.0 % uptime
Today
FTN Telia Operational
90 days ago
99.99 % uptime
Today
Swedish BankID Operational
90 days ago
100.0 % uptime
Today
Norwegian BankID Operational
90 days ago
100.0 % uptime
Today
Smart-ID Operational
90 days ago
100.0 % uptime
Today
Mobile-ID Operational
90 days ago
100.0 % uptime
Today
Buypass Operational
90 days ago
100.0 % uptime
Today
ID-Rights Operational
90 days ago
99.99 % uptime
Today
ID-Rights Operational
90 days ago
100.0 % uptime
Today
Experian Operational
90 days ago
99.99 % uptime
Today
Virre Operational
90 days ago
100.0 % uptime
Today
TrustPortal Operational
90 days ago
100.0 % uptime
Today
e-Consent Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Important Notice: Action Required for Upcoming Changes to BankID Norway by April 1, 2026 Apr 1, 2026 12:00-14:00 CEST

This message serves as an important update to the information previously shared regarding the sunset of the Norwegian BankID Signing Service and the rollout of the new BankID signing solution. We have received an extension to continue using the current BankID Server Signing service until April 1, 2026. This means that the BankID Server will remain fully operational during this period, and all services will continue to function as they do today. This extension provides InGroupe’s customers with sufficient time to implement the necessary changes on their end and ensure a smooth transition to the new signing infrastructure.

BankID has informed us that non-qualified signing certificates will be issued for transitional use until the migration to the new eSign APIs is completed. During this interim period, such certificates will be temporarily issued via the new Stø certificate authority (CA). For you this means that BankID will produce Advanced Electronic Signatures (AES) using non-qualified certificates for such cases. It is important to note that today’s AES is issued with a qualified certificate.

Please review the following changes and actions required to ensure a smooth transition.

1. Modernized User Interfaces
• BankID will discontinue support for iframe-based integrations: Customers currently using iframe must update their integrations.
• SDO format will remain supported: IN Groupe will generate SDO documents, and customers may choose between SDO or PADES formats according to their needs.

2. New Certificate Infrastructure
• BankID certificates will now be issued by Stø, replacing banks as the formal issuers.
• This transition simplifies issuance and opens new opportunities, such as enabling BankID for individuals without a Norwegian bank account.
• All BankID merchants will require new certificates. IN Groupe will manage the replacement process, although some customer involvement may be necessary.
• The Norwegian National Identity Number (NNIN) will be included in the public certificate as a custom extension, using the following Object Identifier (OID): 2.16.578.1.61.2.4

3. Migration to new BankID signing services
• A new BankID must be issued to utilize the new BankID signing service from Stø.
• New client credentials must be created, ref the above issuance of a new BankID. This BankID will have a related client that must be correctly configured by Stø upon request from IN Groupe. If a new certificate is issued, merchants will notice that their signature/seal in SDO documents is associated with a different certificate.

4. Ordering New BankIDs from Stø
• Some customers will need to new BankIDs, IN Groupe will assist customers in this.
• IN Groupe will contact individual customers as needed.
• Further instructions for other customer groups will be shared shortly.


We would like to emphasize that these changes are being implemented in line with the official guidelines and decisions issued by Stø, and as such, they fall outside of IN Groupe’s direct control. Nevertheless, please rest assured that we are fully committed to supporting you throughout this transition and will take every possible step to ensure a smooth and seamless experience.

NOTE:
Questions can be directed to support.esecurity@nets.eu
Link to dev page - https://doc.ingroupe.com/developer/new-bankid-no-signing-service

Posted on Oct 28, 2025 - 14:52 CET

Sunset of Norwegian BankID Signing Service & introducing new BankID signing solution Apr 1, 2026 12:00-14:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Dec 19, 2025 - 13:42 CET
Scheduled - THIS NOTIFICATION APPLIES TO:
Customers of E-Signing

TIMELINE FOR CHANGE:
From: 31.12.2025

DESCRIPTION:
Norwegian BankID BankAxept AS is introducing a new BankID signing service, phasing out the current signing service based on the old ‘BankID Server’ technology. The solution supports signing multiple documents simultaneously and meets the strictest EU requirements for digital signing, qualified signing. IN Groupe is currently implementing this update in collaboration with Norwegian BankID.

CONSEQUENCES:
Customers will need to request a new BankID. All customers will be contacted directly by IN Groupe’s Customer Success team. Importantly, this update will not impact the signing process; customers will continue to experience the same signing flow and receive the same signature output - SDO.

NOTE:
Questions can be directed to support.esecurity@nets.eu

May 16, 2025 - 13:43 CEST

Sunset of BankID Open B2B service Apr 1, 2026 14:10-16:10 CEST

This notification applies to customers using BankID Open B2B service.

DESCRIPTION:
BankID Open B2B service will be discontinued and replaced by BankID B2B Signing on 1st April 2026.

CONSEQUENCE:
Customers will be required to generate a key pair, submit the corresponding public key in JWK format to IN Groupe Customer Success team, and integrate towards BankID B2B Signing.

Migration Plan for the customers:
• Deadline to submit the JWK securely to IN Groupe’s Customer Success team: 15th February’ 2026
IN Groupe will request a BankID client for BankID B2B Signing service using the provided JWK. Customers will receive confirmation once the JWK has been successfully registered.

• Testing & Verification: as soon as possible
Perform test transactions using BankID B2B Signing to verify successful integration: 1st March’ 2026. Report any issues to IN Groupe’s Customer Success team for resolution.

NOTE:
Questions can be directed to support.esecurity@nets.eu.
Link to developer pages for BankID Signing B2B: https://developer.bankid.no/bankid-esign-provider/apis/b2b/v0/B2B-Bankid-Signer/

Posted on Dec 22, 2025 - 14:55 CET

Additional Claims in BankID NO ID Tokens Jul 22, 2026 12:00-14:00 CEST

Update - Incident Update: Change Deferral Notification

Status: Deferment of Changes


Overview:
As part of our ongoing system improvements, we had previously announced planned changes to certain attributes (as mentioned above). However, after further review, we have decided to defer these changes. The updates will not be implemented as initially planned.

What’s Changing:
The changes to specific attributes have been deferred and will be rescheduled for a future date.
We will notify you with more information, including pre-production and production deployment dates, in a forthcoming notification.


Next Steps:
Our team is working to finalize the revised timeline for these updates.
Customers will be informed of the new pre-production and production dates once they are confirmed.

We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve our services. Please stay tuned for further updates.

If you have any questions, please don't hesitate to reach out to our support team - support.esecurity@nets.eu

Thank you for your patience and continued support.

Feb 13, 2026 - 13:46 CET
Scheduled - We would like to inform you that we are adding additional claims to the ID tokens generated for BankID NO identifications. This enhancement is designed to provide more comprehensive information and to improve integration with your systems. Please find details on additional claims below:

acr: Appended new values to the existing acr claim using comma separation. Example- urn:eident:cert:eidas:high;urn:bankid:bid;LOA=4
azp: Added as a new claim under the openid scope.
originator: Represented using the existing claim issuing_authority, available under the profile scope.
updated_at: Represented using the existing claim issue_date, available under the profile scope.

Sample ID Token After Update:
{
"sub" : "no_bankid:9578-6000-4-237729",
"birthdate" : "02.12.1921",
"amr" : [ "no_bankid" ],
"iss" : "https://www-ident-test.nets.no/oidc",
"pid" : "9578-6000-4-237729",
"no_bid_pid" : "9578-6000-4-237729",
"given_name" : "Haider",
"nonce" : "nonce22/12/2025",
"no_ssn" : "02122134760",
"ssn" : "02122134760",
"aud" : "MER2",
"acr" : "urn:eident:cert:eidas:high;urn:bankid:bid;LOA=4",
"issue_date" : "1758613431",
"ssn_issuing_country" : "NO",
"azp" : "sis_nets-bankid-current",
"issuing_authority" : "CN=BankID - TestBank1 - Bank CA 3,OU=123456789,O=TestBank1 AS,C=NO;OrginatorId=9980;OriginatorName=BINAS;OriginatorId=9980",
"name" : "Test, Haider",
"exp" : 1766401188,
"iat" : 1766400288,
"family_name" : "Test",
"jti" : "26e28a1b42184ca48e9bbb4d5a944695"
}

These changes ensure consistency while providing additional information for improved integration and compliance.

NOTE:
Questions can be directed to support.esecurity@nets.eu.
Link to developer pages for E-Ident: BankID (NO)

Jan 20, 2026 - 15:10 CET
Feb 14, 2026

No incidents reported today.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Resolved - This incident has been resolved.
Feb 6, 11:38 CET
Identified - THIS NOTIFICATION APPLIES TO:
Customers using MitID Denmark.

DESCRIPTION:
All MitID Denmark services are experiencing an incident.

CONSEQUENCE:
End users and customers might experience problems when trying to use the services.

Feb 4, 15:22 CET
Resolved - This incident has been resolved.
Feb 6, 11:33 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 15:22 CET
Investigating - INFORMATION
A possible incident for the E-Ident, Finnish Trust Network (FTN), Nets Passport Reader, E-Signing and ID-Rights services has been detected and is under investigation.

CONSEQUENCES
End users and customers might experience problems when trying to use the services.

IN Groupe is currently working to resolve the operational problems.

Feb 4, 13:22 CET
Feb 5, 2026

No incidents reported.

Feb 4, 2026
Feb 3, 2026

No incidents reported.

Feb 2, 2026
Completed - The scheduled maintenance has been completed.
Feb 2, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 09:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 30, 10:55 CET
Update - Dear Customer,

IN Groupe will update the TLS certificate used by arkiv.nets.no on February 2, 2026.

Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.nets.no, all customers must verify that the new issuer certificate is added to the truststore used by their systems.

The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025

We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.

If you have any questions or require assistance, please contact our support team.

Oct 29, 15:19 CET
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 15:14 CET
Scheduled - Dear Customer,

IN Groupe will update the TLS certificate used by arkiv.nets.no on February 2, 2026.

Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.nets.no, all customers must verify that the new issuer certificate is added to the truststore used by their systems.

The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025

We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.

If you have any questions or require assistance, please contact our support team.

Oct 29, 15:13 CET
Completed - The scheduled maintenance has been completed.
Feb 2, 09:02 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 30, 10:56 CET
Scheduled - Dear Customer,

IN Groupe will update the TLS certificate used by arkiv.bbs.no. on February 2, 2026.

Please note that the new certificate will be issued by a different Certificate Authority (CA) than the one currently in use. To ensure uninterrupted and secure communication with arkiv.bbs.no. , all customers must verify that the new issuer certificate is added to the truststore used by their systems.

The new issuer certificate can be found and downloaded here:
https://doc.ingroupe.com/developer/release-note-29-10-2025

We strongly recommend updating your truststore before February 2, 2026 to avoid any disruption in service.

If you have any questions or require assistance, please contact our support team.

Nov 5, 09:57 CET
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.