IN Groupe is currently working to resolve the incident
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 2026 - 14:16 CEST
Update - Internal ref. INC0906954
Apr 24, 2026 - 15:28 CEST
Identified - THIS NOTIFICATION APPLIES TO:
Customers using E-Archive DocArc.

DESCRIPTION:
E-Archive DocArc services are experiencing an incident. IN Groupe is currently working to resolve the operational problems.

CONSEQUENCE:
End users and customers might experience problems when trying to use the services.
Apr 24, 2026 - 15:27 CEST
Uptime over the past 90 days. View historical uptime.
E-Ident Operational
90 days ago
99.99 % uptime
Today
E-Ident Operational
90 days ago
99.98 % uptime
Today
ID Verifier Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
100.0 % uptime
Today
Archive Operational
90 days ago
99.92 % uptime
Today
DocArc Operational
90 days ago
99.69 % uptime
Today
E-Archive Operational
90 days ago
100.0 % uptime
Today
Meldingsarkiver Operational
90 days ago
100.0 % uptime
Today
e-Nett Operational
90 days ago
100.0 % uptime
Today
IDP’s 3rd Party Dependencies Operational
90 days ago
99.96 % uptime
Today
MitID Operational
90 days ago
99.61 % uptime
Today
FTN Aktia Operational
90 days ago
100.0 % uptime
Today
FTN Danske Bank Operational
90 days ago
100.0 % uptime
Today
FTN Nordea Operational
90 days ago
100.0 % uptime
Today
FTN Oma SP Operational
90 days ago
100.0 % uptime
Today
FTN OP Operational
90 days ago
99.99 % uptime
Today
FTN Pop Pankki Operational
90 days ago
100.0 % uptime
Today
FTN S-Pankki Operational
90 days ago
99.89 % uptime
Today
FTN Mobiilivarmenne Operational
90 days ago
99.99 % uptime
Today
Swedish BankID Operational
90 days ago
100.0 % uptime
Today
Norwegian BankID Operational
90 days ago
100.0 % uptime
Today
Smart-ID Operational
90 days ago
100.0 % uptime
Today
Mobile-ID Operational
90 days ago
100.0 % uptime
Today
Buypass Operational
90 days ago
100.0 % uptime
Today
Ausweis Operational
90 days ago
100.0 % uptime
Today
ID-Rights Operational
90 days ago
100.0 % uptime
Today
ID-Rights Operational
90 days ago
100.0 % uptime
Today
Experian Operational
90 days ago
100.0 % uptime
Today
Virre Operational
90 days ago
100.0 % uptime
Today
TrustPortal Operational
90 days ago
100.0 % uptime
Today
e-Consent Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

BankID Norway update regarding the changes of digital signing certificate Apr 8, 2026 07:30-08:30 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 30, 2026 - 11:20 CEST
Scheduled - To all customers using BankID Norway please find important update we have received regarding the changes of how digital signatures are issued and validated starting from 8th of April on the following link: https://doc.ingroupe.com/developer/release-note-e-signing-30-03-2026
Mar 30, 2026 - 11:20 CEST

An updated version of the IDV app (iOS and Android) will be available for customers in the production environment, from April 28th 22:15 CEST. Apr 28, 2026 22:15-23:15 CEST

An updated version of the IDV app (iOS and Android) will be available for customers in the production environment, from April 28th 22:15 CEST. Please find the release notes on the following link: https://doc.ingroupe.com/developer/idv-app-release-note-28042006
Posted on Apr 23, 2026 - 13:26 CEST

3rd party maintenance at Telia's Mobile ID Apr 28, 2026 22:30 - Apr 29, 2026 01:30 CEST

Telia's Mobile ID will undergo maintenance work on April 28th. During the maintenance, there will be interruptions in Mobile ID authentication via Telia Identification Broker Service for all operators. Other authentication methods will function normally during the maintenance
Posted on Apr 16, 2026 - 12:22 CEST

Announcement of Maintenance Work May 30, 2026 18:00-22:00 CEST

Ausweis data center operator informed that some maintenance must be carried out on 30.05.2026.

i.e. it can be used here in the time of

Start time: May 30, 2026, 6:00 p.m. (Berlin)
End time: May 30, 2026, 10:00 p.m. (Berlin)

There may be short outages.
Posted on Apr 23, 2026 - 13:30 CEST
Apr 28, 2026

No incidents reported today.

Apr 27, 2026
3rd party incident on ID-Rights Experian
Resolved - 3rd party issue - resolved.
Apr 27, 10:38 CEST
Investigating - THIS NOTIFICATION APPLIES TO:
Customers using ID-Rights Experian.

DESCRIPTION:
All ID-Rights Experian services are experiencing an incident.

CONSEQUENCE:
End users and customers might experience problems when trying to use the services.
Apr 27, 10:30 CEST
Apr 26, 2026
3rd party maintenance on Nordea electronic identification
Completed - The scheduled maintenance has been completed.
Apr 26, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 01:00 CEST
Scheduled - Nordea will perform maintenance on its services on 26 April' 2026. During this time, Nordea banks electronic identification will not be available in the Telia Identification Service.
Apr 21, 10:33 CEST
Apr 25, 2026

No incidents reported.

Apr 24, 2026
E-Ident extraordinary maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 09:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 08:30 CEST
Scheduled - THIS NOTIFICATION APPLIES TO:
Customers using E-Ident

DESCRIPTION:
E-Ident will have a maintenance window to update application config

CONSEQUENCE:
No service impact is expected

NOTE: Questions can be directed to support.esecurity@nets.eu
Apr 24, 08:13 CEST
3rd party maintenance on FTN Finland
Completed - The scheduled maintenance has been completed.
Apr 24, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:10 CEST
Scheduled - THIS NOTIFICATION APPLIES TO:
Customers using FTN Finland

DESCRIPTION:
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

CONSEQUENCE:
During the service window, FTN Finland services may be unavailable.

NOTE: Questions can be directed to support.esecurity@nets.eu
Apr 23, 23:06 CEST
Apr 23, 2026
Apr 22, 2026

No incidents reported.

Apr 21, 2026
3rd party incident on ID-Rights Experian
Resolved - This incident has been resolved.
Apr 21, 09:40 CEST
Update - We are continuing to investigate this issue.
Apr 21, 09:38 CEST
Investigating - THIS NOTIFICATION APPLIES TO:
Customers using ID-Rights Norway.

DESCRIPTION:
ID-Rights Norway is experiencing some issue at present. Concerning team is working in resolving the issue.

CONSEQUENCE:
End users and customers might experience problems when trying to use the services.
Apr 20, 10:17 CEST
Apr 20, 2026
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Updated version of the IDV App
Completed - The scheduled maintenance has been completed.
Apr 16, 11:15 CEST
Update - We will be undergoing scheduled maintenance during this time.
Apr 13, 12:59 CEST
Scheduled - Updated version of the IDV app is made available for customers in the customer test environment. Please find the release notes on the following link: https://doc.ingroupe.com/developer/customer-test-idv-app-release-notes-13042026
Apr 13, 12:59 CEST
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

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