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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
3rd party maintenance on Buypass Oct 27, 2026 00:00-06:00 CET
THIS NOTIFICATION APPLIES TO:
Customers using Buypass NO
DESCRIPTION:
As part of the ongoing work to deploy new HSMs for Buypass ID in mobile, a new maintenance is being performed.
CONSEQUENCE:
Buypass ID in mobile will be unavailable for up to one hour during the maintenance period.
Risk: Low
NOTE: Questions can be directed to support.esecurity@nets.eu
Posted on Oct 20, 2026 - 22:37 CEST
Customers using Buypass NO
DESCRIPTION:
As part of the ongoing work to deploy new HSMs for Buypass ID in mobile, a new maintenance is being performed.
CONSEQUENCE:
Buypass ID in mobile will be unavailable for up to one hour during the maintenance period.
Risk: Low
NOTE: Questions can be directed to support.esecurity@nets.eu
Posted on Oct 20, 2026 - 22:37 CEST
Notice of Service Discontinuation: Verimi Services Dec 31, 2026 12:00-13:00 CET
We would like to inform our customers and partners that Verimi GmbH has announced its decision to cease business operations by the end of 2026. As a result, Verimi services currently integrated within our platform will be discontinued once the service is retired.
Current Status
Verimi has confirmed that all existing services will continue to operate reliably and without changes through the end of 2026. We remain in close coordination with Verimi till that time.
Alternative Solutions
To support business continuity, we are evaluating and recommending alternative identity solutions available within the InGroupe portfolio:
Ausweis Authentication Service: A proven eID-based authentication solution that can serve as a direct alternative for customers currently using Verimi's electronic identification capabilities. Please refer below link for InGroupe Ausweis Authentication Service:
https://doc.ingroupe.com/developer/ausweisapp
IDV (Identity Verification) Service: A potential replacement for identity verification use cases. Please note that implementation of the IDV solution may require additional customer certification and compliance validation depending on regulatory and business requirements. Please refer below link for InGroupe IDV Service:
https://doc.ingroupe.com/developer/id-verifier
Next Steps
We encourage customers to begin reviewing their current usage of Verimi services and engage with their account representatives to discuss suitable migration options. Early planning will help ensure uninterrupted service continuity and sufficient time for any certification or integration activities that may be required.
We sincerely appreciate your continued trust and partnership. Our commitment is to support you throughout this transition.
Please reach out to our support in case of any questions:
https://ingroupe.com/in-trust-services-support-contact-page/
Posted on Sep 15, 2026 - 13:44 CEST
Current Status
Verimi has confirmed that all existing services will continue to operate reliably and without changes through the end of 2026. We remain in close coordination with Verimi till that time.
Alternative Solutions
To support business continuity, we are evaluating and recommending alternative identity solutions available within the InGroupe portfolio:
Ausweis Authentication Service: A proven eID-based authentication solution that can serve as a direct alternative for customers currently using Verimi's electronic identification capabilities. Please refer below link for InGroupe Ausweis Authentication Service:
https://doc.ingroupe.com/developer/ausweisapp
IDV (Identity Verification) Service: A potential replacement for identity verification use cases. Please note that implementation of the IDV solution may require additional customer certification and compliance validation depending on regulatory and business requirements. Please refer below link for InGroupe IDV Service:
https://doc.ingroupe.com/developer/id-verifier
Next Steps
We encourage customers to begin reviewing their current usage of Verimi services and engage with their account representatives to discuss suitable migration options. Early planning will help ensure uninterrupted service continuity and sufficient time for any certification or integration activities that may be required.
We sincerely appreciate your continued trust and partnership. Our commitment is to support you throughout this transition.
Please reach out to our support in case of any questions:
https://ingroupe.com/in-trust-services-support-contact-page/
Posted on Sep 15, 2026 - 13:44 CEST
BankID (NO) Pricing Changes - Effective from 1 January 2027 Jan 1, 2027 00:00-01:00 CET
In English:
Stø is introducing a new pricing model for BankID authentication, effective 1 January 2027.
The change applies to both BankID High and BankID with Biometrics, and affects all
resellers and customers. According to Stø, the new model is designed to better reflect
customer usage patterns and feedback.
The new model replaces transaction-based pricing with an annual subscription based on the
number of unique active users. Customers will be able to choose between two subscription
packages: Standard and Plus.
Both packages include unlimited use of BankID authentication* and remove the current
distinction between BankID High and BankID with Biometrics. The Plus package is intended
for businesses that are legally or regulatorily required to collect national identity numbers
from their customers, or that require functionality beyond what is included in the Standard
package.
To align with Stø's new commercial model, we will also introduce a user-based pricing model
for our BankID services from 1 January 2027. Our new price list is provided below.
To continue using BankID authentication from January 2027, you will need to select one of
the available subscription packages. Based on current usage patterns, we will select the
package that best fits each customer on their behalf. This is to ensure continued access.
During Q3 2026, we will send you information about the selected package, together with
further guidance on the transition. To help answer common questions, we have included
Stø's Frequently Asked Questions below. If you require any additional information, please
contact your usual account representative.
* Some exceptions apply. These are described in the Frequently Asked Questions below. If
your organisation is affected by one of these exceptions, we will contact you separately
during the autumn.
You can find out the new Pricing and FAQ here (In English):
https://doc.ingroupe.com/developer/bankid-new-pricing
På Norsk:
Stø innfører en ny prismodell for BankID Autentiseringstjenester med virkning fra 1. januar 2027. Endringen gjelder både BankID Høy og BankID Biometri, og gjelder for alle forhandlere og kunder. Ifølge Stø er den nye modellen utformet basert på tilbakemeldinger fra kunder for å bedre reflektere kundenes bruksmønstre.
Den nye modellen erstatter transaksjonsbasert prising med et årlig abonnement basert på antall unike aktive brukere. Kundene vil kunne velge mellom to abonnementspakker: Standard og Pluss.
Begge pakkene inkluderer ubegrenset bruk av autentiseringstransaksjoner* og fjerner dagens skille mellom BankID Høy og BankID Biometri. Pluss-pakken er beregnet for virksomheter som er juridisk eller regulatorisk pålagt å innhente fødselsnummer fra sine kunder, eller som av andre årsaker har behov for funksjonalitet utover det som er inkludert i Standard-pakken.
For å tilpasse oss Støs nye kommersielle modell vil vi også innføre en brukerbasert prismodell for våre BankID-tjenester fra 1. januar 2027. Vår nye prisliste fremgår nedenfor. En av pakkene må velges for å kunne fortsette å bruke BankID Autentiseringstjenester fra januar 2027. Vi vil, basert på gjeldende bruksmønstre, velge pakken som passer best på vegne av våre kunder. Dette for å sikre at man ikke mister tilgang. I løpet av tredje kvartal 2026 vil vi sende dere informasjon om valgt pakke sammen med ytterligere veiledning om overgangen.
For å besvare vanlige spørsmål har vi inkludert Støs FAQ. Dersom dere har behov for ytterligere informasjon, kan dere kontakte deres vanlige kontaktperson hos oss.
* Enkelte unntak gjelder, disse er beskrevet i FAQ. Dersom deres virksomhet berøres av ett av disse unntakene, vil vi kontakte dere separat i løpet av høsten.
You can find out the new Pricing and FAQ here (In Norwegian ):
https://doc.ingroupe.com/developer/bankid-new-pricing
NOTE:
Questions can be directed to support.esecurity@nets.eu
Posted on Jun 30, 2026 - 16:17 CEST
Stø is introducing a new pricing model for BankID authentication, effective 1 January 2027.
The change applies to both BankID High and BankID with Biometrics, and affects all
resellers and customers. According to Stø, the new model is designed to better reflect
customer usage patterns and feedback.
The new model replaces transaction-based pricing with an annual subscription based on the
number of unique active users. Customers will be able to choose between two subscription
packages: Standard and Plus.
Both packages include unlimited use of BankID authentication* and remove the current
distinction between BankID High and BankID with Biometrics. The Plus package is intended
for businesses that are legally or regulatorily required to collect national identity numbers
from their customers, or that require functionality beyond what is included in the Standard
package.
To align with Stø's new commercial model, we will also introduce a user-based pricing model
for our BankID services from 1 January 2027. Our new price list is provided below.
To continue using BankID authentication from January 2027, you will need to select one of
the available subscription packages. Based on current usage patterns, we will select the
package that best fits each customer on their behalf. This is to ensure continued access.
During Q3 2026, we will send you information about the selected package, together with
further guidance on the transition. To help answer common questions, we have included
Stø's Frequently Asked Questions below. If you require any additional information, please
contact your usual account representative.
* Some exceptions apply. These are described in the Frequently Asked Questions below. If
your organisation is affected by one of these exceptions, we will contact you separately
during the autumn.
You can find out the new Pricing and FAQ here (In English):
https://doc.ingroupe.com/developer/bankid-new-pricing
På Norsk:
Stø innfører en ny prismodell for BankID Autentiseringstjenester med virkning fra 1. januar 2027. Endringen gjelder både BankID Høy og BankID Biometri, og gjelder for alle forhandlere og kunder. Ifølge Stø er den nye modellen utformet basert på tilbakemeldinger fra kunder for å bedre reflektere kundenes bruksmønstre.
Den nye modellen erstatter transaksjonsbasert prising med et årlig abonnement basert på antall unike aktive brukere. Kundene vil kunne velge mellom to abonnementspakker: Standard og Pluss.
Begge pakkene inkluderer ubegrenset bruk av autentiseringstransaksjoner* og fjerner dagens skille mellom BankID Høy og BankID Biometri. Pluss-pakken er beregnet for virksomheter som er juridisk eller regulatorisk pålagt å innhente fødselsnummer fra sine kunder, eller som av andre årsaker har behov for funksjonalitet utover det som er inkludert i Standard-pakken.
For å tilpasse oss Støs nye kommersielle modell vil vi også innføre en brukerbasert prismodell for våre BankID-tjenester fra 1. januar 2027. Vår nye prisliste fremgår nedenfor. En av pakkene må velges for å kunne fortsette å bruke BankID Autentiseringstjenester fra januar 2027. Vi vil, basert på gjeldende bruksmønstre, velge pakken som passer best på vegne av våre kunder. Dette for å sikre at man ikke mister tilgang. I løpet av tredje kvartal 2026 vil vi sende dere informasjon om valgt pakke sammen med ytterligere veiledning om overgangen.
For å besvare vanlige spørsmål har vi inkludert Støs FAQ. Dersom dere har behov for ytterligere informasjon, kan dere kontakte deres vanlige kontaktperson hos oss.
* Enkelte unntak gjelder, disse er beskrevet i FAQ. Dersom deres virksomhet berøres av ett av disse unntakene, vil vi kontakte dere separat i løpet av høsten.
You can find out the new Pricing and FAQ here (In Norwegian ):
https://doc.ingroupe.com/developer/bankid-new-pricing
NOTE:
Questions can be directed to support.esecurity@nets.eu
Posted on Jun 30, 2026 - 16:17 CEST
Reminder - New price model for Norwegian BankID Jan 1, 2027 00:00-01:00 CET
In English:
As communicated end June, Stø is introducing a new pricing model for BankID authentication, effective 1 January 2027. The change applies to both BankID High and BankID with Biometrics, and affects all
resellers and customers. According to Stø, the new model is designed to better reflect
customer usage patterns and feedback.
The new model replaces transaction-based pricing with an annual subscription based on the
number of unique active users. Customers will be able to choose between two subscription
packages: Standard and Plus.
Both packages include unlimited use of BankID authentication* and remove the current
distinction between BankID High and BankID with Biometrics. The Plus package is intended
for businesses that are legally or regulatorily required to collect national identity numbers
from their customers, or that require functionality beyond what is included in the Standard
package.
To align with Stø's new commercial model, we will also introduce a user-based pricing model
for our BankID services from 1 January 2027. Our new price list is provided below.
To continue using BankID authentication from January 2027, you will need to select one of
the available subscription packages. Based on current usage patterns, we will select the
package that best fits each customer on their behalf. This is to ensure continued access.
During 2026, we will send you information about the selected package, together with
further guidance on the transition. To help answer common questions, we have linked to Stø's information webpage below. If you require any additional information, please contact your usual account representative.
* Some exceptions apply. These are described in the Frequently Asked Questions below. If
your organisation is affected by one of these exceptions, we will contact you separately
during the autumn.
You can find out the new Pricing and FAQ here (In English):
https://doc.ingroupe.com/developer/bankid-no-new-pricing
https://stoe.no/tjenester/id-tjenester/autentisering
På Norsk:
Som meddelt i slutten av juni, Stø innfører en ny prismodell for BankID Autentiseringstjenester med virkning fra 1. januar 2027. Endringen gjelder både BankID Høy og BankID Biometri, og gjelder for alle forhandlere og kunder. Ifølge Stø er den nye modellen utformet basert på tilbakemeldinger fra kunder for å bedre reflektere kundenes bruksmønstre.
Den nye modellen erstatter transaksjonsbasert prising med et årlig abonnement basert på antall unike aktive brukere. Kundene vil kunne velge mellom to abonnementspakker: Standard og Pluss.
Begge pakkene inkluderer ubegrenset bruk av autentiseringstransaksjoner* og fjerner dagens skille mellom BankID Høy og BankID Biometri. Pluss-pakken er beregnet for virksomheter som er juridisk eller regulatorisk pålagt å innhente fødselsnummer fra sine kunder, eller som av andre årsaker har behov for funksjonalitet utover det som er inkludert i Standard-pakken.
For å tilpasse oss Støs nye kommersielle modell vil vi også innføre en brukerbasert prismodell for våre BankID-tjenester fra 1. januar 2027. Vår nye prisliste fremgår nedenfor. En av pakkene må velges for å kunne fortsette å bruke BankID Autentiseringstjenester fra januar 2027. Vi vil, basert på gjeldende bruksmønstre, velge pakken som passer best på vegne av våre kunder. Dette for å sikre at man ikke mister tilgang. I løpet av tredje kvartal 2026 vil vi sende dere informasjon om valgt pakke sammen med ytterligere veiledning om overgangen.
For å bidra til å besvare vanlige spørsmål har vi lagt inn en lenke til Støs informasjonsside nedenfor. Dersom dere har behov for ytterligere informasjon, kan dere kontakte deres vanlige kontaktperson hos oss.
* Enkelte unntak gjelder, disse er beskrevet i FAQ. Dersom deres virksomhet berøres av ett av disse unntakene, vil vi kontakte dere separat i løpet av høsten.
Du finner informasjon om de nye prisene og vanlige spørsmål her:
https://doc.ingroupe.com/developer/bankid-no-new-pricing
https://stoe.no/tjenester/id-tjenester/autentisering
NOTE:
Questions can be directed to support.esecurity@nets.eu
Posted on Oct 13, 2026 - 14:51 CEST
As communicated end June, Stø is introducing a new pricing model for BankID authentication, effective 1 January 2027. The change applies to both BankID High and BankID with Biometrics, and affects all
resellers and customers. According to Stø, the new model is designed to better reflect
customer usage patterns and feedback.
The new model replaces transaction-based pricing with an annual subscription based on the
number of unique active users. Customers will be able to choose between two subscription
packages: Standard and Plus.
Both packages include unlimited use of BankID authentication* and remove the current
distinction between BankID High and BankID with Biometrics. The Plus package is intended
for businesses that are legally or regulatorily required to collect national identity numbers
from their customers, or that require functionality beyond what is included in the Standard
package.
To align with Stø's new commercial model, we will also introduce a user-based pricing model
for our BankID services from 1 January 2027. Our new price list is provided below.
To continue using BankID authentication from January 2027, you will need to select one of
the available subscription packages. Based on current usage patterns, we will select the
package that best fits each customer on their behalf. This is to ensure continued access.
During 2026, we will send you information about the selected package, together with
further guidance on the transition. To help answer common questions, we have linked to Stø's information webpage below. If you require any additional information, please contact your usual account representative.
* Some exceptions apply. These are described in the Frequently Asked Questions below. If
your organisation is affected by one of these exceptions, we will contact you separately
during the autumn.
You can find out the new Pricing and FAQ here (In English):
https://doc.ingroupe.com/developer/bankid-no-new-pricing
https://stoe.no/tjenester/id-tjenester/autentisering
På Norsk:
Som meddelt i slutten av juni, Stø innfører en ny prismodell for BankID Autentiseringstjenester med virkning fra 1. januar 2027. Endringen gjelder både BankID Høy og BankID Biometri, og gjelder for alle forhandlere og kunder. Ifølge Stø er den nye modellen utformet basert på tilbakemeldinger fra kunder for å bedre reflektere kundenes bruksmønstre.
Den nye modellen erstatter transaksjonsbasert prising med et årlig abonnement basert på antall unike aktive brukere. Kundene vil kunne velge mellom to abonnementspakker: Standard og Pluss.
Begge pakkene inkluderer ubegrenset bruk av autentiseringstransaksjoner* og fjerner dagens skille mellom BankID Høy og BankID Biometri. Pluss-pakken er beregnet for virksomheter som er juridisk eller regulatorisk pålagt å innhente fødselsnummer fra sine kunder, eller som av andre årsaker har behov for funksjonalitet utover det som er inkludert i Standard-pakken.
For å tilpasse oss Støs nye kommersielle modell vil vi også innføre en brukerbasert prismodell for våre BankID-tjenester fra 1. januar 2027. Vår nye prisliste fremgår nedenfor. En av pakkene må velges for å kunne fortsette å bruke BankID Autentiseringstjenester fra januar 2027. Vi vil, basert på gjeldende bruksmønstre, velge pakken som passer best på vegne av våre kunder. Dette for å sikre at man ikke mister tilgang. I løpet av tredje kvartal 2026 vil vi sende dere informasjon om valgt pakke sammen med ytterligere veiledning om overgangen.
For å bidra til å besvare vanlige spørsmål har vi lagt inn en lenke til Støs informasjonsside nedenfor. Dersom dere har behov for ytterligere informasjon, kan dere kontakte deres vanlige kontaktperson hos oss.
* Enkelte unntak gjelder, disse er beskrevet i FAQ. Dersom deres virksomhet berøres av ett av disse unntakene, vil vi kontakte dere separat i løpet av høsten.
Du finner informasjon om de nye prisene og vanlige spørsmål her:
https://doc.ingroupe.com/developer/bankid-no-new-pricing
https://stoe.no/tjenester/id-tjenester/autentisering
NOTE:
Questions can be directed to support.esecurity@nets.eu
Posted on Oct 13, 2026 - 14:51 CEST