All Systems Operational

E-Ident Operational
90 days ago
99.99 % uptime
Today
E-Ident Operational
90 days ago
99.98 % uptime
Today
ID Verifier Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
100.0 % uptime
Today
Archive Operational
90 days ago
99.92 % uptime
Today
DocArc Operational
90 days ago
99.69 % uptime
Today
E-Archive Operational
90 days ago
100.0 % uptime
Today
Meldingsarkiver Operational
90 days ago
100.0 % uptime
Today
e-Nett Operational
90 days ago
100.0 % uptime
Today
IDP’s 3rd Party Dependencies Operational
90 days ago
99.97 % uptime
Today
MitID Operational
90 days ago
99.8 % uptime
Today
FTN Aktia Operational
90 days ago
100.0 % uptime
Today
FTN Danske Bank Operational
90 days ago
100.0 % uptime
Today
FTN Nordea Operational
90 days ago
100.0 % uptime
Today
FTN Oma SP Operational
90 days ago
100.0 % uptime
Today
FTN OP Operational
90 days ago
100.0 % uptime
Today
FTN Pop Pankki Operational
90 days ago
100.0 % uptime
Today
FTN S-Pankki Operational
90 days ago
99.91 % uptime
Today
FTN Mobiilivarmenne Operational
90 days ago
99.99 % uptime
Today
Swedish BankID Operational
90 days ago
100.0 % uptime
Today
Norwegian BankID Operational
90 days ago
100.0 % uptime
Today
Smart-ID Operational
90 days ago
100.0 % uptime
Today
Mobile-ID Operational
90 days ago
100.0 % uptime
Today
Buypass Operational
90 days ago
100.0 % uptime
Today
ID-Rights Operational
90 days ago
99.99 % uptime
Today
ID-Rights Operational
90 days ago
100.0 % uptime
Today
Experian Operational
90 days ago
99.99 % uptime
Today
Virre Operational
90 days ago
100.0 % uptime
Today
TrustPortal Operational
90 days ago
100.0 % uptime
Today
e-Consent Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Important Notice: Action Required for Upcoming Changes to BankID Norway by April 1, 2026 Apr 1, 2026 12:00-14:00 CEST

This message serves as an important update to the information previously shared regarding the sunset of the Norwegian BankID Signing Service and the rollout of the new BankID signing solution. We have received an extension to continue using the current BankID Server Signing service until April 1, 2026. This means that the BankID Server will remain fully operational during this period, and all services will continue to function as they do today. This extension provides InGroupe’s customers with sufficient time to implement the necessary changes on their end and ensure a smooth transition to the new signing infrastructure.

BankID has informed us that non-qualified signing certificates will be issued for transitional use until the migration to the new eSign APIs is completed. During this interim period, such certificates will be temporarily issued via the new Stø certificate authority (CA). For you this means that BankID will produce Advanced Electronic Signatures (AES) using non-qualified certificates for such cases. It is important to note that today’s AES is issued with a qualified certificate.

Please review the following changes and actions required to ensure a smooth transition.

1. Modernized User Interfaces
• BankID will discontinue support for iframe-based integrations: Customers currently using iframe must update their integrations.
• SDO format will remain supported: IN Groupe will generate SDO documents, and customers may choose between SDO or PADES formats according to their needs.

2. New Certificate Infrastructure
• BankID certificates will now be issued by Stø, replacing banks as the formal issuers.
• This transition simplifies issuance and opens new opportunities, such as enabling BankID for individuals without a Norwegian bank account.
• All BankID merchants will require new certificates. IN Groupe will manage the replacement process, although some customer involvement may be necessary.
• The Norwegian National Identity Number (NNIN) will be included in the public certificate as a custom extension, using the following Object Identifier (OID): 2.16.578.1.61.2.4

3. Migration to new BankID signing services
• A new BankID must be issued to utilize the new BankID signing service from Stø.
• New client credentials must be created, ref the above issuance of a new BankID. This BankID will have a related client that must be correctly configured by Stø upon request from IN Groupe. If a new certificate is issued, merchants will notice that their signature/seal in SDO documents is associated with a different certificate.

4. Ordering New BankIDs from Stø
• Some customers will need to new BankIDs, IN Groupe will assist customers in this.
• IN Groupe will contact individual customers as needed.
• Further instructions for other customer groups will be shared shortly.


We would like to emphasize that these changes are being implemented in line with the official guidelines and decisions issued by Stø, and as such, they fall outside of IN Groupe’s direct control. Nevertheless, please rest assured that we are fully committed to supporting you throughout this transition and will take every possible step to ensure a smooth and seamless experience.

NOTE:
Questions can be directed to support.esecurity@nets.eu
Link to dev page - https://doc.ingroupe.com/developer/new-bankid-no-signing-service

Posted on Oct 28, 2025 - 14:52 CET

Sunset of Norwegian BankID Signing Service & introducing new BankID signing solution Apr 1, 2026 12:00-14:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Dec 19, 2025 - 13:42 CET
Scheduled - THIS NOTIFICATION APPLIES TO:
Customers of E-Signing

TIMELINE FOR CHANGE:
From: 31.12.2025

DESCRIPTION:
Norwegian BankID BankAxept AS is introducing a new BankID signing service, phasing out the current signing service based on the old ‘BankID Server’ technology. The solution supports signing multiple documents simultaneously and meets the strictest EU requirements for digital signing, qualified signing. IN Groupe is currently implementing this update in collaboration with Norwegian BankID.

CONSEQUENCES:
Customers will need to request a new BankID. All customers will be contacted directly by IN Groupe’s Customer Success team. Importantly, this update will not impact the signing process; customers will continue to experience the same signing flow and receive the same signature output - SDO.

NOTE:
Questions can be directed to support.esecurity@nets.eu

May 16, 2025 - 13:43 CEST

Sunset of BankID Open B2B service Apr 1, 2026 14:10-16:10 CEST

This notification applies to customers using BankID Open B2B service.

DESCRIPTION:
BankID Open B2B service will be discontinued and replaced by BankID B2B Signing on 1st April 2026.

CONSEQUENCE:
Customers will be required to generate a key pair, submit the corresponding public key in JWK format to IN Groupe Customer Success team, and integrate towards BankID B2B Signing.

Migration Plan for the customers:
• Deadline to submit the JWK securely to IN Groupe’s Customer Success team: 15th February’ 2026
IN Groupe will request a BankID client for BankID B2B Signing service using the provided JWK. Customers will receive confirmation once the JWK has been successfully registered.

• Testing & Verification: as soon as possible
Perform test transactions using BankID B2B Signing to verify successful integration: 1st March’ 2026. Report any issues to IN Groupe’s Customer Success team for resolution.

NOTE:
Questions can be directed to support.esecurity@nets.eu.
Link to developer pages for BankID Signing B2B: https://developer.bankid.no/bankid-esign-provider/apis/b2b/v0/B2B-Bankid-Signer/

Posted on Dec 22, 2025 - 14:55 CET
Mar 29, 2026

No incidents reported today.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Resolved - Services are working fine. Downtime due to 3rd party incident: 7 AM to 9 AM CET (Mar 25)
Mar 25, 10:42 CET
Investigating - THIS NOTIFICATION APPLIES TO:
Customers using FTN Finland - Oma Säästöpankki, Säästöpankki and POP Pankki.

DESCRIPTION:
All FTN Finland services using Oma Säästöpankki, Säästöpankki and POP Pankki are experiencing an incident.

CONSEQUENCE:
End users and customers might experience problems when trying to use the services.

Mar 25, 10:37 CET
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026
Completed - The scheduled maintenance has been completed.
Mar 22, 14:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 05:00 CET
Scheduled - Samlink will carry out maintenance work on Sunday, 22 March 2026 from 05:00-14:30. During the maintenance, the electronic identification of the banks listed below will experience disruptions in the Telia Identification Service.

- Aktia Pankki
- Bonum Pankki
- Handelsbanken
- Oma Säästöpankki
- POP Pankit
- Säästöpankit

Mar 18, 11:12 CET
Mar 21, 2026

No incidents reported.

Mar 20, 2026
Completed - The scheduled maintenance has been completed.
Mar 20, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 11:00 CET
Scheduled - OP bank will perform maintenance on its services from 20 March at 23:00 until 21 March at 6:00. During this time, OP banks electronic identification will not be available in the Telia Identification Service.
Mar 20, 09:01 CET
Mar 19, 2026
Completed - The scheduled maintenance has been completed.
Mar 19, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:30 CET
Scheduled - Please be advised that we will be performing a scheduled maintenance on SK ID Solutions' IT infrastructure on 18.03.2026 from 22:30 until 19.03.2026 03:00 CET.
Lithuanian Mobile-ID service may experience brief interruptions on 19.03.2026 from 11:00 until 02:00 CET.
Smart-ID registration may be disrupted on between March 18, 12:00 and March 19, 02:00.
Maintenance works will provide more confidentiality, integrity, and availability to assure the quality of our services. We will do everything we can to keep the disruptions as short as possible

Mar 13, 08:45 CET
Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 10:00 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 10, 14:09 CET
Scheduled - THIS NOTIFICATION APPLIES TO:
Customers using E-Signing

DESCRIPTION:
Please find the latest updates on our developer page at the following link: https://doc.ingroupe.com/developer/new-bankid-no-signing-service

These updates are regarding the embedded UI improvements for the E-Signing Service.

NOTE: Questions can be directed to support.esecurity@nets.eu

Mar 10, 14:09 CET
Mar 17, 2026
Completed - The scheduled maintenance has been completed.
Mar 17, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 05:00 CET
Scheduled - Affected systems: Production environment

Period:
Start: Tuesday 17.03.2026 at 05:00
End: Tuesday 17.03.2026 at 06:00

Information:
• Extraordinary system maintenance for Buypass PROD databases.

Consequences:
The affected services may be perceived as somewhat unstable during the period.

Risks: Low

Mar 16, 08:25 CET
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.