Service Under Maintenance

E-Ident Operational
90 days ago
99.96 % uptime
Today
E-Ident Operational
90 days ago
99.93 % uptime
Today
ID Verifier Operational
90 days ago
100.0 % uptime
Today
E-Signing Operational
90 days ago
99.97 % uptime
Today
E-Signing Operational
90 days ago
99.97 % uptime
Today
Archive Operational
90 days ago
100.0 % uptime
Today
DocArc Operational
90 days ago
100.0 % uptime
Today
E-Archive Operational
90 days ago
100.0 % uptime
Today
Meldingsarkiver Operational
90 days ago
100.0 % uptime
Today
e-Nett ? Operational
90 days ago
100.0 % uptime
Today
IDP’s 3rd Party Dependencies Under Maintenance
90 days ago
99.97 % uptime
Today
MitID Operational
90 days ago
99.85 % uptime
Today
FTN Aktia Operational
90 days ago
99.99 % uptime
Today
FTN Danske Bank Operational
90 days ago
100.0 % uptime
Today
FTN Nordea Operational
90 days ago
100.0 % uptime
Today
FTN Oma SP Operational
90 days ago
99.99 % uptime
Today
FTN OP ? Operational
90 days ago
100.0 % uptime
Today
FTN Pop Pankki Operational
90 days ago
100.0 % uptime
Today
FTN S-Pankki Operational
90 days ago
99.95 % uptime
Today
FTN Telia Operational
90 days ago
99.98 % uptime
Today
Swedish BankID Operational
90 days ago
99.95 % uptime
Today
Norwegian BankID Under Maintenance
90 days ago
99.99 % uptime
Today
Smart-ID ? Operational
90 days ago
100.0 % uptime
Today
Mobile-ID ? Operational
90 days ago
100.0 % uptime
Today
ID-Rights Operational
90 days ago
99.71 % uptime
Today
ID-Rights Operational
90 days ago
99.89 % uptime
Today
Experian ? Operational
90 days ago
98.82 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Sunset of Norwegian BankID Server Oct 1, 2025 10:00-12:00 CEST

THIS NOTIFICATION APPLIES TO:
Customers of Signing & Identification services using Norwegian BankID

TIMELINE FOR CHANGE:
From: Q4’ 2025

DESCRIPTION:
The Norwegian BankID is sunsetting BankID Server for Java & C. As a result, all customers using Norwegian BankID Server API must migrate to the new Norwegian BankID OIDC before Q4’ 2025.

To comply with this, you have two integration options:
- Direct Integration with BankID – similar to your current setup.
- Integration via IN Groupe’s E-Ident Service.

Next steps,
1. Sign an Agreement with IN Groupe
- If you are already using Norwegian BankID Biometrics, no agreement is needed.

- IN Groupe’s Sales team will contact you for agreement signing and to provide legal/financial details.

2. Order a New Norwegian BankID Merchant Certificate
- This must be obtained from Norwegian BankID and shared with IN Groupe.

Affected customers will be contacted by either IN Groupe’s Sales team or Customer Success team.

NOTE:
Questions can be directed to support.esecurity@nets.eu

Posted on Apr 04, 2025 - 10:28 CEST

Upcoming changes for Norwegian BankID on the OpenID Connect platform on 28th of October 2025. Oct 28, 2025 11:00-13:00 CET

DESCRIPTION:
Norwegian BankID has announced following updates to the OpenID Connect platform, effective from 28th October’ 2025:
• Additional security requirements for all clients
• API Version 4 is standard for all Clients
• By the end of the year, we are also removing the experimental Consent service that provides additional userdata.

CONSEQUENCE:
• Deprecation of BankID Server related claims and BankID Proof: The 'verification_info' attribute, which contains the BankID Proof in the E-Ident userinfo endpoint response, will no longer be available and will therefore be removed.
• By the end of 2025, the Consent page for collecting email, address, and phone number during BankID authentication via the BankID NO server will be removed. Additionally, E-Ident will no longer return email, address, or phone number in the ID token or via the userinfo endpoint.

NOTE:
Questions can be directed to support.esecurity@nets.eu.
Link to developer pages for E-Ident: BankID (NO)

Posted on Jun 30, 2025 - 17:30 CEST

Upcoming changes for Norwegian BankID technical implementation Oct 28, 2025 12:31-13:31 CET

Norwegian BankID has announced upcoming changes to its technical implementation. Please refer https://developer.bankid.no/bankid-oidc-provider/important-updates-04-2025/

If you have any questions or require further assistance, please contact our customer success team at: https://ingroupe.com/in-trust-services-support-contact-page/

Best Regards,
IN Groupe

Posted on May 19, 2025 - 12:35 CEST

Traficom requirement to use digitally signed authentication request Dec 31, 2025 10:00-12:00 CET

This is to inform you that we have received Traficom regulation regrading requirement to use digitally signed authentication request (also called request-object in the OIDC protocol). It is described that the providers of identification broker services must require their customers to use digitally signed authentication request (the so-called request-object in the OIDC protocol).

This means that the digital signature of authentication request is verified and only approved requests are forwarded to provider of the electronic identification means.

Existing e-services must check that the authentication requests comply with the obligations of the Regulation and, if necessary, fix the implementation if the signing of identification requests has not been implemented by 31st December’ 2025.

CONSEQUENCE:
IN Groupe is already compliant with this update. We recommend our customers to ensure that the digital signature of authentication request is verified, and only approved requests are forwarded to us for electronic identification. We, therefore, request you to check that the authentication requests you are sending to us should comply with the obligations of the Regulation and, if necessary, fix this by 31 December 2025.

NOTE:
Questions can be directed to support.esecurity@nets.eu.
Link to developer pages for E-Ident: BankID (NO)

Posted on Jun 26, 2025 - 15:14 CEST

Sunset of Norwegian BankID Signing Service & introducing new BankID signing solution Dec 31, 2025 12:00-14:00 CET

THIS NOTIFICATION APPLIES TO:
Customers of E-Signing

TIMELINE FOR CHANGE:
From: 31.12.2025

DESCRIPTION:
Norwegian BankID BankAxept AS is introducing a new BankID signing service, phasing out the current signing service based on the old ‘BankID Server’ technology. The solution supports signing multiple documents simultaneously and meets the strictest EU requirements for digital signing, qualified signing. IN Groupe is currently implementing this update in collaboration with Norwegian BankID.

CONSEQUENCES:
Customers will need to request a new BankID. All customers will be contacted directly by IN Groupe’s Customer Success team. Importantly, this update will not impact the signing process; customers will continue to experience the same signing flow and receive the same signature output - SDO.

NOTE:
Questions can be directed to support.esecurity@nets.eu

Posted on May 16, 2025 - 13:43 CEST
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Completed - The scheduled maintenance has been completed.
Jul 2, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 07:00 CEST
Scheduled - Please be advised that there will be a scheduled maintenance for IDV in Production environment on 2.07.2025 from 7:00 to 8:00 CEST.

Consequence:
There might be short interruptions in the service during the maintenance window. The mobile apps might experience issues due to being unable to reach the server, or due to error-messages from the server.

Jun 20, 17:34 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025
Resolved - This incident has been resolved.
Start : 29/06/2025 21:01
End : 29/06/2025 23:21

Jun 30, 00:06 CEST
Identified - FTN Authentication using Nordea bank is unstable.
Authentication transaction might randomly fail due to issue at Nordea side.

E-Signing using FTN nordea bank for authentication based signing also affected.

Jun 29, 23:21 CEST
Jun 29, 2025
Jun 28, 2025

No incidents reported.

Jun 27, 2025
Completed - The scheduled maintenance has been completed.
Jun 27, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 11:00 CEST
Scheduled - BankID has informed us about scheduled maintenance on BankID- DXCCR-2703.
Minor impact is expected during the maintenance period.

Jun 27, 10:22 CEST
Jun 26, 2025

No incidents reported.

Jun 25, 2025
Resolved - All orders are processed ok and SDOs are generated.
Jun 25, 16:29 CEST
Identified - INC0776703 : Incident on E-Signing which could affect the SDO generation.
We had an incident in E-Signing service and due to that SDO generation was affected.
Order signed between 1100 and 1300 today might not have successfully completed SDO geneartion step.

We are now identifying the Order which are affected and processing SDO generations. You will be updated once issue is resolved.

Jun 25, 14:56 CEST
Resolved - Incident is resolved and service is working as normal.
Start 24/06/2025 21:41 CEST
End 24/06/2025 24:00 CEST

Jun 25, 00:36 CEST
Update - We are continuing to monitor for any further issues.
Jun 25, 00:29 CEST
Monitoring - Nordea FTN provider was unable to verify the authentication request parameter and responds with error. After 1200 CEST there are no new errors so it seems issue is been fixed by them. We are monitoring the service.
Jun 25, 00:28 CEST
Investigating - INC0776253 : potential incident affects E-Ident service for FTN Transaction.
Authentictaion Transactions with FTN banks may fail.

Jun 24, 22:46 CEST
Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.