Get webhook notifications whenever Signing and Identification Services notification board creates an incident, updates an incident, resolves an incident or changes a component status.
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland
DESCRIPTION: FTN Finland is announcing a maintenance window. Telia identification and signing will not be available
CONSEQUENCE: During the service window, FTN Finland services will be unavailable.
Affected banks: - Aktia Bank - Bonum Bank - Handelsbanken (Finland) - Oma Savings Bank - POP Banks - Savings Banks - Central Bank of Savings Banks Finland
THIS NOTIFICATION APPLIES TO: Customers using Archive - E-Archive
DESCRIPTION: Archive service (E-Archive) will have a urgent maintenance on 22nd of September. This will affect the mentioned service.
CONSEQUENCE: During the service window, Archive services shall be unavailable for 1 minute. Time of unavailability is during the scheduled maintenance window.
THIS NOTIFICATION APPLIES TO: Customers of Signing & Identification services using Norwegian BankID
TIMELINE FOR CHANGE: From: Q4’ 2025
DESCRIPTION: The Norwegian BankID is sunsetting BankID Server for Java & C. As a result, all customers using Norwegian BankID Server API must migrate to the new Norwegian BankID OIDC before Q4’ 2025.
To comply with this, you have two integration options: - Direct Integration with BankID – similar to your current setup. - Integration via IN Groupe’s E-Ident Service.
Next steps, 1. Sign an Agreement with IN Groupe - If you are already using Norwegian BankID Biometrics, no agreement is needed.
- IN Groupe’s Sales team will contact you for agreement signing and to provide legal/financial details.
2. Order a New Norwegian BankID Merchant Certificate - This must be obtained from Norwegian BankID and shared with IN Groupe.
Affected customers will be contacted by either IN Groupe’s Sales team or Customer Success team.
The BankID on Mobile service was discontinued as of September 1, 2024. As a result, we are planning to remove all merchant configurations related to Bank ID on Mobile (bidMob) from the database. This includes deprecating support for the following parameters: • amr_values=no_bidmob • forcepkivendor=no_bidmob
CONSEQUENCE: This update has already been deployed to our Pre-production environment and is available for testing and verification. We intend to implement the same change in the Production environment on October 8, 2025.
NOTE: Questions can be directed to support.esecurity@nets.eu. Link to developer pages for E-Ident: BankID (NO) Posted on
Sep 08, 2025 - 10:54 CEST
DESCRIPTION: Norwegian BankID has announced following updates to the OpenID Connect platform, effective from 28th October’ 2025: • Additional security requirements for all clients • API Version 4 is standard for all Clients • By the end of the year, we are also removing the experimental Consent service that provides additional userdata.
CONSEQUENCE: • Deprecation of BankID Server related claims and BankID Proof: The 'verification_info' attribute, which contains the BankID Proof in the E-Ident userinfo endpoint response, will no longer be available and will therefore be removed. • By the end of 2025, the Consent page for collecting email, address, and phone number during BankID authentication via the BankID NO server will be removed. Additionally, E-Ident will no longer return email, address, or phone number in the ID token or via the userinfo endpoint.
NOTE: Questions can be directed to support.esecurity@nets.eu. Link to developer pages for E-Ident: BankID (NO) Posted on
Jun 30, 2025 - 17:30 CEST
This is to inform you that we have received an update to Traficom regulation with a new requirement affecting all customers on (Finnish Trust Network) FTN. The new requirement makes the use of signed authentication requests mandatory. The signed authentication requests is also called Signed Request Object in the OIDC specification.
Consequence for IN Groupe: IN Groupe, as a provider of identification broker services, must require customers to use digitally signed authentication requests. The digital signature of authentication request must be verified, and only approved requests shall be accepted and forwarded to provider of the electronic identification means.
Consequence for Customers: Customers not already complying with the obligations of the Traficom regulation must update their service accordingly. Customers must make sure all authentication requests are signed. The signature key must be submitted to IN Groupe to ensure proper configuration. The format of the key must be either i) JWK or ii) URL to JWKS, with KID if required. The update must be in place no later than 31 December 2025.
This is to inform you that we have received Traficom regulation regrading requirement to use digitally signed authentication request (also called request-object in the OIDC protocol). It is described that the providers of identification broker services must require their customers to use digitally signed authentication request (the so-called request-object in the OIDC protocol).
This means that the digital signature of authentication request is verified and only approved requests are forwarded to provider of the electronic identification means.
Existing e-services must check that the authentication requests comply with the obligations of the Regulation and, if necessary, fix the implementation if the signing of identification requests has not been implemented by 31st December’ 2025.
CONSEQUENCE: IN Groupe is already compliant with this update. We recommend our customers to ensure that the digital signature of authentication request is verified, and only approved requests are forwarded to us for electronic identification. We, therefore, request you to check that the authentication requests you are sending to us should comply with the obligations of the Regulation and, if necessary, fix this by 31 December 2025.
NOTE: Questions can be directed to support.esecurity@nets.eu. Link to developer pages for E-Ident: BankID (NO) Posted on
Jun 26, 2025 - 15:14 CEST
THIS NOTIFICATION APPLIES TO: Customers of E-Signing
TIMELINE FOR CHANGE: From: 31.12.2025
DESCRIPTION: Norwegian BankID BankAxept AS is introducing a new BankID signing service, phasing out the current signing service based on the old ‘BankID Server’ technology. The solution supports signing multiple documents simultaneously and meets the strictest EU requirements for digital signing, qualified signing. IN Groupe is currently implementing this update in collaboration with Norwegian BankID.
CONSEQUENCES: Customers will need to request a new BankID. All customers will be contacted directly by IN Groupe’s Customer Success team. Importantly, this update will not impact the signing process; customers will continue to experience the same signing flow and receive the same signature output - SDO.
Completed -
The scheduled maintenance has been completed.
Sep 16, 06:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 04:00 CEST
Scheduled -
There will be a security patching in the production system of Buypass.
Impact: Buypass services will be unavailable twice during this period for 1-2 minutes. There will be no change in the functionality of Buypass.
Sep 12, 13:28 CEST
Resolved -
This incident has been resolved. Third party data provider has incident during mentioned period. Start : 2025-09-15 09:21 CET End : 2025-09-15 10:47 CET It is working as normal now.
Sep 15, 15:40 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 15, 13:38 CEST
Update -
INC0822442 : ID-Rights Norway and Sweden services have a potential incident at Third party data provider so it is unstable now.
We are currently investigating the incident cause.
Sep 15, 10:58 CEST
Investigating -
INFORMATION A possible incident for ID-Rights has been detected and is under investigation.
CONSEQUENCES The customer impacts are currently not known.
Sep 15, 10:36 CEST
Completed -
The scheduled maintenance has been completed.
Sep 12, 13:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 11:00 CEST
Scheduled -
We’re pleased to announce the production release of the ID Verifier app for iOS on September 12, 2025.
This update is required to ensure full compatibility with iOS 26. Once iPhones upgrade to iOS 26, the app must also be updated to maintain seamless access. We recommend all users install the latest version promptly to avoid service disruption.
Completed -
The scheduled maintenance has been completed.
Sep 11, 02:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:30 CEST
Scheduled -
Please be advised that SKID will be performing emergency maintenance on its Solutions services from 10.09 22:30 until 11.09 02:30 CET. Maintenance work might cause short disruptions in SK services
Regular redundancy testing of all SK services will be performed on 18.09.2025 from 22:00 until 19.09.2025 01:00 CET. The test will cause momentary disruptions in SK services after 22:00.
Sep 9, 10:00 CEST
Resolved -
This incident has been resolved.
Sep 10, 13:47 CEST
Investigating -
Unfortunately, Experian experienced an error in their database yesterday evening between 17:53 and 19:56, which caused temporary downtime in systems using Experian systems.
The systems and solutions are up and running now.
Sep 10, 13:45 CEST
Completed -
The scheduled maintenance has been completed.
Sep 10, 01:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:05 CEST
Scheduled -
Telia Identification Service will be performing maintenance work regarding Telia ID broker, Telia Mobile ID, and Telia Sign Services from September 9th at 11:05 PM to 1:00 AM (CEST).
There may be small disruptions to the services during the maintenance work.
Aug 29, 11:41 CEST
Completed -
The scheduled maintenance has been completed.
Sep 9, 16:04 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 15:04 CEST
Scheduled -
We are pleased to announce the new Pre-Production release of the ID Verifier app for iOS, featuring critical updates to ensure full compatibility with iOS 26. This release includes several key enhancements and addresses high-priority issues identified during recent testing:
We are targeting a Production release in September 2025, with the exact launch date to be confirmed shortly. Thank you for your continued support and collaboration.